PRIVACY POLICY

Last updated: 12 March 2026

  1. Introduction

Drakkar LTD ("we", "our", or "us") is committed to protecting your privacy and handling your personal data in a transparent and secure manner.

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website https://drakkarltd.co.uk/  or our transport services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

  1. Company Information

Drakkar LTD
Company Number: 12253982
Registered in England and Wales

Registered Office:
17 Freshwater Road
London
United Kingdom

Email: [email protected]

  1. Information We Collect

We may collect the following types of personal data:

  • Name
  • Email address
  • Phone number
  • Pickup and drop-off locations
  • Booking details and travel information
  • IP address and website usage data

This information may be collected when you:

  • make a booking
  • contact us via email or phone
  • use our website
  • request information about our services
  1. How We Use Your Information

We use your personal data to:

  • provide and manage transport services
  • process bookings and enquiries
  • communicate with you regarding your journey
  • improve our website and services
  • comply with legal obligations
  1. Legal Basis for Processing

Under UK GDPR, we process personal data based on:

  • performance of a contract (providing transport services)
  • legitimate business interests
  • legal obligations
  • consent where applicable
  1. Sharing Your Data

We do not sell your personal data.

We may share data with:

  • drivers and service partners where necessary to complete bookings
  • payment processors
  • IT service providers supporting our website or systems
  • legal authorities if required by law
  1. Data Security

We implement appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse, or disclosure.

  1. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

  1. Your Rights

Under UK GDPR, you have the right to:

  • access your personal data
  • request correction of inaccurate data
  • request deletion of your data
  • restrict or object to processing
  • request data portability

To exercise these rights, please contact us at [email protected].

  1. Cookies

Our website may use cookies to improve user experience and analyse website traffic.

You can control or disable cookies through your browser settings.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external websites.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

  1. Contact

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Drakkar LTD
Email: [email protected]
Website: https://drakkarltd.co.uk/